Set it up and let it run on autopilot. Manage the tasks, forms and inspections that need to be completed on a regular basis. Ensure those jobs are completed accurately, on time and by the right person, even when those people rarely have access to a computer.
Create systems, reference guides, or SOPs starting with the forms, documents and spreadsheets that you already have. Add equipment manuals, supplier brochures and competitor literature. Grant access to anyone on your team through mobile, desktop or tablet devices.
See when crucial tasks have been missed, or when systems are not being followed without needing to be on site. Multiple store owners and franchisors can spot issues with individual locations before they become a problem.
Create new processes, systems and training guides from directly within WorkWare on any device. Add audio, photos or video directly from your computer, tablet or phone to help with learning regardless of language barriers.
Share critical or time sensitive information to your staff who are unable to always check email before starting work. Get full visibility over who is still to read important messages like product recalls or changes to HACCP procedures.
Evaluate employee performance against metrics that actually matter. Reward team members who manage to get their job done accurately and on time.
"Within a few days of using Workware things just started to get done ... and done correctly. Even the new staff understood exactly what was needed without my help.
Not having to constantly monitor and remind people about the little jobs that need doing means we've got more time to spend on things that matter."
Julie Burns, Team Leader, South Corporate Catering
WorkWare was built for systems driven companies that need to complete forms, tasks and checklists on a regular basis. Our users use WorkWare for:
Automatically distribute tasks, and guarantee that they're completed accurately, on time and by the right person, even when those people rarely have access to a computer.
As a franchisor or master account, create a shared library of documents, forms, checklists and information to use in all of your offices or stores.
Once granted, special privileges give franchisors and head offices access to make remote changes and updates to their store's accounts.
Getting time critical messages to staff who don’t live and die by their email inbox is tricky. Ensuring they’ve received, read and understood that message is even more difficult.
Our users use Announcements for:
Announcements guarantee your message has been read. As every view is tracked, you can quickly see who hasn’t received or read an important briefing.
Paper forms and checklists sometimes work well, but they don't capture all of the information we need. Staff also develop 'checklist blindness' over time, marking tasks as done, but often missing steps or key details.
Our users see a drastic increase in the quality of work being done when requiring proof through WorkWare, such as photos for deep cleans or point of sale setup. Each task or inspection on WorkWare can be as simple as a tick or you can ask for other inputs like:
Whenever a task is completed, every step is logged along with the exact time and date and the user's location where they completed it.
Files are often stored in different places like on computers, shared drives, email and cloud services like Sharepoint or Dropbox. Even if your team knows where to find the information, controlling access for specific files can be a problem.
With a simple drag and drop upload, you can add:
Finding the information needed to do a job right, takes a small amount of time. Multiply that by several people over a few weeks and that time can add up. With one click, your or any member of your team can find every document, form or task in your WorkWare company account.
Need to find manuals for the oven or a contract for waste disposal but can't remember the file name? WorkWare will index the contents of everything you add, so you can search for keywords inside the document.
Even with the best intentions, it's all too easy to forget to complete critical tasks at busy times. Every task, form or checklist in WorkWare can happen as a one-off or a regular event so you don't need to think about it getting done. Automatically assign completion to any of your team:
Need to notify maintenance when a fridge fails? Or perhaps you need to schedule an assessment once a team member completes their monthly budget review?
Use work-flows as a simple way to build otherwise complex systems that ensure there’s never a bottleneck or delay in getting things done.
Video and images are four times more likely to be remembered than text, and more when the person’s first language isn’t yours.
Document new guides and procedures from directly within the app, recording video and taking photos directly from your tablet or mobile as you need them.
WorkWare's document control procedures are designed to comply with typical requirements of all modern quality management systems including ISO, SALSA, NSI and BRC. Every change to a document is tracked and the previous version archived. You can even track changes to external documents like equipment manuals or supplier specification sheets.
Control who can create and release documents or implement a process that requires a member of your team to approve updates first.
Your team can access WorkWare on mobile, tablet, PC or Mac and your existing documents are made available regardless of what device they’re using.
For even more flexibility, convert existing Word, Excel, Powerpoint and PDF files. Give your team access to make changes and updates, and view all of your documents on any size screen.